Terms of Service

Overview
By accessing or using our website, you agree to be bound by these Terms of Service. Please read them carefully before placing an order.

Use of the Website
You agree not to use our website for any unlawful or unauthorized purpose. You must not interfere with the security or functionality of the site.

Product Information
All items in our store are custom-made based on the design, photo, or text you provide. Colors, placement, and final appearance may vary slightly due to screen differences and production methods.

Order Acceptance
We reserve the right to refuse or cancel any order if we suspect fraud, unauthorized activity, or incorrect information.

Pricing & Payment
All prices are listed in USD unless otherwise stated. Payment must be completed at checkout. We are not responsible for additional fees charged by your bank or payment provider.

Shipping & Delivery
Shipping times are estimates and may vary based on carrier delays, peak seasons, or destination. Once a package is handed to the carrier, delivery timelines are outside our control.

Returns & Refunds
Custom products are not eligible for returns or exchanges unless the item arrives damaged or defective.
If multiple items are damaged, all damaged items must be shown together in a single photo for verification.
Full details are available in our Refund Policy.

Intellectual Property
All content on this website—including images, text, and designs—is our property or used with permission. You may not copy, reproduce, or distribute any content without authorization.

Changes to Terms
We may update these Terms of Service at any time. Continued use of the website indicates acceptance of the updated terms.

Contact Us
If you have questions about these Terms of Service, please contact us at:
Email: info@jlprime.com